Privacy Policy

1. Enterprise Information Governance & Data Collection

VISO design-engineers and manufactures architectural lighting, custom metalwork, and stone features for global hospitality, retail, and commercial projects. As an international manufacturing partner, we collect and process commercial and technical data necessary to support high-level B2B engineering workflows, project quoting, and site delivery operations.

1.1 Information Collected for Commercial Operations

When architects, interior designers, general contractors, or procurement partners interact with VISO across our studios in Toronto, Miami, Lisbon, Riyadh, and Dubai, we collect specific professional data, including:

• Business Contact Information: Name, professional title, corporate email address, telephone numbers, and physical business office locations.
• Project & Technical Specifications: CAD files, reflected ceiling plans (RCP), render concept sketches, load calculations, custom finish preferences, and project timelines.
• Digital Usage Logs: Server logs capturing IP addresses, browser types, referral URLs, session duration, and interface navigation for security, network diagnostics, and performance optimization.

2. Commercial Confidentiality & Proprietary IP Protection

We recognize that custom architectural lighting and decorative metal engineering involve proprietary design intent, unreleased commercial interior concepts, and confidential tender documentation. Protecting client intellectual property (IP) is central to our operational integrity.

2.1 Non-Disclosure & Project Privacy Safeguards

• Strict Technical Isolation: All submitted architectural drawings, CAD models, and lighting schedules are stored within encrypted project repositories accessible solely by authorized VISO project managers, design engineers, and shop floor managers.
• Contractual NDA Adherence: VISO regularly enters into formal Non-Disclosure Agreements (NDAs) with global design practices and developers. Proprietary design concepts are never published, shared, or adapted for third-party use without prior explicit written consent.
• Zero Data Commercialization: VISO does not sell, rent, lease, or trade commercial client data or technical project information to third-party marketing brokers.

3. Purposeful Data Utilization & Project Execution

All data acquired by VISO is utilized exclusively to facilitate engineering precision, international logistical execution, and rigorous commercial communication.

3.1 Primary Processing Activities

• Design engineering, Design-for-Manufacture (DFM) reviews, shop drawing development, and custom mock-up prototyping.
• Issuing commercial quotations, export documentation, freight sequencing, and site installation support across international jurisdictions.
• Fulfilling technical documentation requests, such as issuing product spec sheets, photometrics, material finish references, and maintenance manuals.
• Maintaining statutory accounting, tax compliance, quality assurance records, and warranty tracking over product lifecycles.

4. International Data Transfers & Regulatory Compliance

Because VISO operates integrated design and manufacturing hubs across North America, Europe, and the Middle East, commercial project data may be transferred cross-border to coordinate production and delivery.

4.1 Global Regulatory Adherence

VISO maintains strict compliance with major global privacy frameworks, including the European Union General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable data protection regulations in Saudi Arabia and the United Arab Emirates.

Cross-border data transfers are executed under standard contractual clauses and end-to-end encryption protocols to ensure uniform privacy protection regardless of processing location.

5. Cookie Governance & Web Analytics Standards

Our digital platforms utilize functional, analytical, and performance cookies to maintain website integrity and optimize technical specification browsing for global specifiers.

5.1 Managing Preference Settings

Visitors can manage, restrict, or disable cookies directly through browser preferences. Disabling certain cookies may limit specific interactive tools on our website, such as custom asset downloads or digital material catalog navigation.

6. Specifier Rights & Data Control Access

Global procurement partners and specification clients maintain full administrative authority over their stored professional data. Subject to legal retention requirements, you have the right to:

• Request comprehensive access to all technical and contact records stored under your enterprise account.
• Require rectification of inaccurate commercial details or technical contact designations.
• Request the permanent deletion of marketing profiles and non-essential commercial inquiry logs.
• Opt out of formal technical updates, press releases, or commercial project announcements at any time.